Creative Request System

Introduction

As RISE continued to grow, the demand for creative support increased significantly. However, the creative team was managing requests through scattered channels with no clear system for tracking, ownership, or performance.

Technology
Challenge

The creative team was managing requests across email, Teams, chats, and WhatsApp—leading to confusion, missed tasks, and delays. With no central visibility, file management was scattered, accountability unclear, and performance unmeasurable.

Solution

To solve this, I designed and implemented the Creative Request System (CRS)—a centralized internal platform built using SharePoint, Power Automate, OneDrive, and JSON.

Key features included:

  • Centralized dashboard for managing all creative requests in one place

  • Automated workflow: Submit → Assign → Track → Review → Complete

  • Real-time notifications to keep all stakeholders updated

  • Secure asset handling and archiving via OneDrive

  • Built-in collaboration for smoother handovers and feedback